Tag: Listening

Smartest Person in the Room Listens

There’s an old saying, “if you look around the room and can’t find the dumbest person, then it must be you.” But is being the smartest person in the room the best thing for us as leaders?

Reward for Being a Vocal Customer

Most of us start by telling our co-workers about our experience. We might even write about our experience on Facebook or Twitter. Perhaps we would go directly to TripAdvisor and leave a scathing review.

Easy, Turbo!

“Let’s step back and give everyone the context of this topic.” I find myself saying those words often in meetings. Or I have to stop the speaker to interject and get everyone in the room up to speed.

The Harder the Message, The More Important it is to Hear

A former CEO of mine told me a story of how one of his key people came to him years ago and said, “I need you to know that I love this company. I love what we stand for, and I believe in what we’re doing, but I have to leave.”

Call Me By Name

According to the Bureau of Labor and Statistics the unemployment rate has reached an all time high at 4.9% as of Jan 2016. What is equally interesting is that over […]