Tag: Communication

Dave Laner’s Secret to Leading a Multi-billion Dollar Team

Sitting across the table from Dave at lunch, the most striking thing about him was his humility.

When was the last time you “went off”?

We feel the need to ‘go off’ and the person we are about to unload on really needs to hear it. Maybe they even deserve it.

How Do You Get People To Trust You?

We recently discussed the importance of Internal Reliability to building a culture of trust. An equally important concept is a leader’s External Reliability. What exactly is External Reliability?  In contrast […]

How To Make High Performance 22 Times More Likely

If we know there is something that will make our organization 22 times more likely to be high performing, why aren’t we in hot pursuit of it?

Coaching Employees Without Making Them Feel Like Idiots

“High performers need direct communication about what they are doing wrong. They need to hear, ‘this is what you did wrong, and this is how you need to correct it,’” […]