All posts by Frank Starkey

Frank is the Vice President of Training representing Dale Carnegie Training in North Texas. In this role, he leads and develops the training team responsible for implementing client solutions driving business results for clients. As a Master Trainer for Dale Carnegie & Associates, he trains and certifies leaders for the Carnegie organization. Frank has been part of numerous curriculum development teams with Dale Carnegie & Associates. He is currently a member of the Dale Carnegie International Trainer Quality Board consisting of trainers throughout our worldwide organization.

An Uncommon “Ray” of Sunshine for the Airlines

He was an attendant on my American Airlines flight from Houston to DFW not too long ago, and he was on a mission to exceed expectations!