Month: October 2017

Failing in the “Experience Economy”

Excuse after excuse, the manager needed us to know that she was correct, and we were wrong.

How Your Emotional Needs Can Become Emotional Triggers

It was the most upset I’ve ever been at work. Years ago, a part of my job was to negotiate contracts with vendors. One negotiation reached an impasse. The vendor […]

Is Your “Conflict Style” Destructive?

We all have a primary conflict style, that serves as a default when situations arise.

The One Easy Thing You Can Do Today To Improve Any Relationship

I was running away to find appreciation, yet I had no clue what it was or how to give it myself.